STORE POLICY

At Boldiva, we are committed to protecting the privacy and security of our customers' personal information. This Privacy and Store Policy outlines how we collect, use, store, and protect your data when you visit our website or make a purchase. By using our website and services, you agree to the terms outlined in this policy.

1. Information We Collect:

When you visit our website or make a purchase, we may collect the following types of information:

• Personal Information:

  • Name, address, email, and phone number for order processing and communication.

• Payment Information:

  • Credit card details, billing information, and other payment-related details. Please note that we do not store your payment information; it is securely handled by our payment processing partners.

• Website Usage Information:

  • Non-personal data such as IP addresses, browser type, and pages visited. This information helps us enhance your browsing experience and improve our website.

2. How We Use Your Information:

We use your information for the following purposes:

• Order Processing:

  • To fulfill your orders, communicate order status, and provide customer support.

• Communication:

  • To send order confirmations, updates, and promotional materials (if you opt-in to receive them).

• Improving Our Services:

  • To analyze website usage and customer feedback, allowing us to enhance our products and services.

3. Information Security:

We take the security of your information seriously. We employ industry-standard security measures to protect your data against unauthorized access, disclosure, alteration, and destruction. This includes secure socket layer (SSL) technology for encrypting sensitive information during transmission.

4. Third-Party Partners:

We may share your information with trusted third-party partners, such as payment processors and shipping companies, to fulfill your orders. These partners are bound by confidentiality agreements and are only authorized to use your information for the specified purposes.

5. Cookies and Tracking:

Our website uses cookies and similar technologies to enhance your browsing experience. You can manage your cookie preferences through your browser settings.

6. Your Rights:

You have the right to access, correct, or delete your personal information. If you have any concerns or requests regarding your data, please contact us at [contact@boldivasilk.com].

7. Changes to this Policy:

We may update this Privacy and Store Policy periodically. Please review the policy regularly for any changes. By continuing to use our website after changes are posted, you accept the revised policy.

Contact Information:

If you have any questions or concerns regarding this Privacy and Store Policy, please contact us.

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Thank you for choosing Boldiva. Your privacy and satisfaction are of utmost importance to us.